Policies and Legal

Acceptable Use Policy

Last updated: [PLACEHOLDER: Policy date]

Scope

This policy applies to the interactive features of this website, including enquiry and subscription forms, interactive demonstrations and any portal or account facility we may introduce. It supplements our Terms and Conditions.

Unauthorised access

You must not attempt to access any part of the website, its servers, databases or connected systems that you are not authorised to use, or attempt to bypass any security or access control.

Misuse of features

You must not:

  • submit false, misleading, abusive or unlawful content through any form;
  • submit personal data about another person without a lawful basis to do so;
  • submit confidential documents, identity documents or sensitive information through general forms;
  • use automated tools to submit forms, test for vulnerabilities or extract data without our written permission;
  • attempt to overload, disrupt or interfere with the website or its demonstrations.

Malicious uploads

Where any facility allows files to be uploaded, you must not upload malware, files designed to cause harm or content you do not have the right to share. Our public enquiry forms and demonstrations do not accept file uploads.

Prohibited activity

You must not use the website to infringe intellectual property rights, harass any person, send unsolicited marketing, commit fraud or engage in any activity that breaks the law.

Accounts

If we provide account access to any facility, you must keep your credentials confidential, use the account only for its intended purpose and tell us promptly if you believe it has been compromised. You are responsible for activity under your account.

Suspension of access

We may monitor use of interactive features to protect the website. If we reasonably believe this policy has been breached, we may block submissions, suspend or withdraw access and, where appropriate, report the matter to the relevant authorities.

Reporting misuse

To report misuse or a security concern, contact [PLACEHOLDER: Business email].